Hoppy Parcel in 45 seconds · Watch on YouTube
Live in five minutes.
No code, and nothing new to learn. You keep fulfilling orders the way you already do.
Install
Add Hoppy Parcel from the Wix App Market. It creates a Track My Order page on your site.
Make it yours
Pick the title, font, colors and corner radius, and add your support email or contact page.
Publish
Link the page from your menu or footer and publish your site.
Ship as usual
Add tracking numbers to orders in Wix Stores. The page does the rest.
Every step in detail: How to add an order tracking page to your Wix store
Everything a customer wants to know.
Live carrier status
Shipped, in transit, out for delivery or delivered, with the full delivery history and the estimated arrival date.
Order number + email
No account needed, and the email has to match the order, so nobody can look up someone else's parcel.
Every package
Orders that ship in several boxes get a tab per package, each with its own status and the items inside.
Problems, flagged
If the carrier reports a delivery problem, the page says so and shows a "Contact the store" button.
One-click links
Send a link with the order number and email built in, and the order opens straight away, no typing.
12 languages
English, Spanish, French, German, Hebrew and more, including right-to-left. 1,000+ carriers worldwide.
Why a page on your own store?
Wix Stores sends a shipping email with the tracking number. Hoppy Parcel turns that into an answer.
Without a tracking page
- Customers search their inbox for the shipping email
- Guests without an account can't look the order up on your site
- The carrier's site shows someone else's branding
- Anyone unsure emails you: "Where's my order?"
With Hoppy Parcel
- One page on your site answers it any time
- Works for every customer, account or not
- Your colors, your font, your store
- Problems point customers to you with one button
Start free.
Each shipment counts once a month, however many times customers check it.
- Live carrier status on your site
- Up to 20 shipments a month
- Lookup by order number and email
- Direct link to carrier tracking
- Live carrier status on your site
- Up to 100 shipments a month
- 1,000+ carriers worldwide
- Delivery history and estimated arrival
Questions.
Do customers need an account to track an order?
No. They enter the order number and the email they used at checkout. The email has to match the order, so nobody can look up someone else's order with just a number.
Where does the tracking information come from?
Hoppy Parcel reads the tracking number and carrier you add to the order in Wix Stores, then fetches the carrier's latest status from a tracking provider that covers more than 1,000 carriers, including USPS, UPS, FedEx and DHL.
Do I need to set anything up?
Installing the app creates a Track My Order page on your site. Link it from your menu or footer, publish, and keep adding tracking numbers to orders as you already do. Full setup guide.
How are shipments counted?
Each tracking number counts once a month, however many times customers look it up. Free covers 20 shipments a month and Pro covers 100. Past the allowance, the page still shows the tracking number, the carrier and a link to the carrier's site.
Does it work with Wix Studio?
Yes. Hoppy Parcel works with Wix Stores on the Wix Editor and Wix Studio, and the tracking page adapts to phones.
Which languages does the tracking page support?
12: English, Spanish, French, German, Portuguese, Italian, Dutch, Hebrew (right to left), Japanese, Polish, Russian and Turkish.
Answer "where's my order?" before they ask.
Free to install. Live tracking for up to 20 shipments a month on the Free plan.
Questions? hello@brivanolabs.com · Privacy & terms