Exact Options — Privacy Policy & Terms of Use
Exact Options adds custom and paid product options to Shopify stores. These documents explain how we handle data and what governs your use of the app.
Last updated: November 3, 2026
Privacy Policy
1. Who we are
Exact Options ("the App", "we", "us") is a third-party application for Shopify, developed by Michael Adam (Brivano Labs). Merchants install the App on their Shopify store to offer product options to their buyers.
2. Data we collect
The App does not request access to Shopify customer data. To work, it stores only what it needs for each store:
- The store's myshopify.com domain and the access tokens Shopify issues to the App.
- The option sets the merchant creates, such as field labels, choices and add-on prices.
- Sync status, such as when products were last updated and which option sets were left out.
3. Buyer selections
What a buyer enters or picks in an option, such as engraving text, is sent from the store page to the store's Shopify cart and order. It is handled by Shopify under the store's and Shopify's policies. It is not sent to or stored on our servers. The merchant can see it on the order.
4. How we use data
We use this data only to run the App: to show options on the merchant's products and to apply add-on prices. We do not sell, rent or share it, and we do not use it for advertising or profiling.
5. Third parties
The App runs on Render, which hosts our server and database in the United States. Billing is handled by Shopify. We do not see merchants' payment details.
6. Cookies & tracking
The App does not add tracking pixels or analytics scripts to the store.
7. Data retention & your rights
When a merchant uninstalls the App, we delete the store's access tokens. The store's remaining data is deleted when Shopify sends its shop redaction request, which it does after uninstall. Merchants can also ask us to delete their data at any time. If you are located in the European Union or European Economic Area, you have the right to access, correct or delete your data; contact us at the email address below and we will respond within 30 days.
8. Children's privacy
The App is for merchants and is not directed at children under the age of 13.
9. Changes to this policy
If the App starts handling other data, we will update this policy before that change takes effect. The "Last updated" date at the top of this page reflects the latest revision.
Privacy contact: hello@brivanolabs.com. We aim to respond within 30 days.
Terms of Use
1. Acceptance of terms
By installing or using Exact Options ("the App"), you agree to these Terms of Use. If you do not agree, do not install or use the App.
2. Description of service
The App lets merchants add custom fields and paid add-ons to products on their Shopify store. Paid options are not available on subscription products or fixed bundle products. Bundle or volume widgets with their own Add to Cart button do not send the options.
3. Plans and billing
The App has a Free plan and a paid Pro plan. Charges are billed by Shopify under its billing terms. If you downgrade, fields that need Pro are hidden from your store.
4. Your responsibilities
You are responsible for the options, prices and content you set up, and for checking that they appear and charge as you expect on your store and theme.
5. Availability and warranty
The App is provided "as is", without warranties of any kind. We do not guarantee that it will run without interruption or work with every theme or other app.
6. Limitation of liability
To the extent allowed by law, Brivano Labs is not liable for indirect or consequential losses, or for lost sales or profits, arising from your use of the App.
7. Changes and termination
We may update the App and these terms. You can stop using the App at any time by uninstalling it.
Contact: hello@brivanolabs.com